Privacy Policy

1. Information We Collect

When you contact us or request service, we may collect the following information:

• Your name
• Your phone number
• Your email address
• Your service address
• Information you submit through our contact forms
• Information you share with us during phone calls
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

We collect information in the following ways:

• Through contact forms submitted on our website
• Through phone calls with you
• Automatically through analytics tracking when you visit our website

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide quotes and schedule services
• Provide customer support
• Improve the performance of our website

4. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow, which hosts our website, GoHighLevel, which supports our customer communications, and Google Analytics, which provides website usage insights. These providers are required to safeguard your data.

5. Cookies and Analytics

Our website uses Google Analytics to understand how visitors use the site. Cookies are used for essential and analytics purposes only. We do not use cookies for advertising or cross-site remarketing.

6. Data Security

We use reasonable safeguards to protect the information we collect. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations.

8. Your Privacy Rights

You may request to access the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information where legally permitted. To make a request, contact us using the information at the bottom of this policy.

North Carolina does not currently have a comprehensive consumer data privacy law in effect. Privacy legislation has been proposed in the state, but it would apply only to businesses meeting size and data-volume thresholds well above those of a local business like ours, and so would not apply to this company even once in effect. We honor the access, correction, and deletion requests described above as a matter of good practice regardless.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information

Conley's Tree and Chipper Service
Email: rogerconley866@yahoo.com
Phone: (828) 321-3010